Contact Info
You can contact me on my business numbers which are:
Mobile - 07973 409549
Landline - 01788 877265
Mobile - 07973 409549
Landline - 01788 877265
I can also be emailed via here if you use an email program such as Microsoft Outlook or Windows Mail.
Terms
I thought I ought to put down a few guidelines for when we do business together. I am not a solicitor and I don't expect you are either so here are just a few thoughts.
The most important thing about your system is the data on it and I am meticulous about keeping this safe. It is obviously ideal if you take backups before I come but if you don't, or can't, rest assured I will do everything I can to safeguard your data. Hardware and programs can be replaced - data and photos often can't.
If your system has crashed and needs reloading providing there are no major hard drive problems I will normally do a complete copy of your hard drive onto my spare drive and will use this to restore your data after I have reloaded windows. I will keep this copy for around a month so that if in that period you find something that has not been copied back you can contact me to obtain it. Any data on my spare drive is treated as strictly confidential and is erased and overwritten after this period.
It is often cheaper for you if I take the system back to my workshop for things such as Windows reloads. That way I don't have to sit in your office watching blue lines slowly going across screens and I can do something useful at the same time as fixing your system. I obviously don't charge the full hourly rate for this so it works out cheaper for you and stops me from cluttering up your home!
Even if you computer or laptop won't start, or has other major problems I can almost always get your data back. Even if you have major hard drive problems I can usually restore your data, unless the hard drive is completely stuffed, which is unusual but does sometimes happen, so beware.
So the bottom line is this. I will do all I can to resolve your problems and will charge a reasonable fee for doing so. Most of my business comes from recommendation and I want to keep it that way - it saves on the cost of advertising!
System Health Check
The terms for the £79 health check are as follows.
The £79 fixed fee covers running a clean up program, a professional virus scan, and a general look at the computer to see why it is running slowly. I allow one and a half hours for this and if I see any other problems that I can fix in that time I will do so.
Things not covered are any other problems that take me past the one and a half hour period. I am happy to deal with these but there will be an extra charge for these at my normal rate.
Privacy Policy
Any data I come across whist dealing with a client's computer is treated as strictly confidential and will not be divulged to any third party or used by myself in any way unless I am required to by the police or by any legal requirements. Any faulty hard disk drives will be physically destroyed.
Warranty
Any parts fitted by me come with a full manufacturer's warranty and will be replaced if they develop a fault within the warranty period unless there has been obvious misuse.
The most important thing about your system is the data on it and I am meticulous about keeping this safe. It is obviously ideal if you take backups before I come but if you don't, or can't, rest assured I will do everything I can to safeguard your data. Hardware and programs can be replaced - data and photos often can't.
If your system has crashed and needs reloading providing there are no major hard drive problems I will normally do a complete copy of your hard drive onto my spare drive and will use this to restore your data after I have reloaded windows. I will keep this copy for around a month so that if in that period you find something that has not been copied back you can contact me to obtain it. Any data on my spare drive is treated as strictly confidential and is erased and overwritten after this period.
It is often cheaper for you if I take the system back to my workshop for things such as Windows reloads. That way I don't have to sit in your office watching blue lines slowly going across screens and I can do something useful at the same time as fixing your system. I obviously don't charge the full hourly rate for this so it works out cheaper for you and stops me from cluttering up your home!
Even if you computer or laptop won't start, or has other major problems I can almost always get your data back. Even if you have major hard drive problems I can usually restore your data, unless the hard drive is completely stuffed, which is unusual but does sometimes happen, so beware.
So the bottom line is this. I will do all I can to resolve your problems and will charge a reasonable fee for doing so. Most of my business comes from recommendation and I want to keep it that way - it saves on the cost of advertising!
System Health Check
The terms for the £79 health check are as follows.
The £79 fixed fee covers running a clean up program, a professional virus scan, and a general look at the computer to see why it is running slowly. I allow one and a half hours for this and if I see any other problems that I can fix in that time I will do so.
Things not covered are any other problems that take me past the one and a half hour period. I am happy to deal with these but there will be an extra charge for these at my normal rate.
Privacy Policy
Any data I come across whist dealing with a client's computer is treated as strictly confidential and will not be divulged to any third party or used by myself in any way unless I am required to by the police or by any legal requirements. Any faulty hard disk drives will be physically destroyed.
Warranty
Any parts fitted by me come with a full manufacturer's warranty and will be replaced if they develop a fault within the warranty period unless there has been obvious misuse.
Areas covered: Kingsthorpe, Brixworth, Spratton, Boughton, Pitsford, Chapel Brampton, Church Brampton, Holdenby, Teeton, Ravensthorpe, East Haddon, Coton, Hollowell, Creaton, Guilsborough, Cottesbrooke, Thornby, Hanging Houghton, Lamport, Scaldwell, Old, Walgrave, Hannington, Holcot, Draughton, Maidwell, Kelmarsh, Harrington, Arthingworth and Haselbech. Northampton, Northamptonshire, Market Harborough, Moulton, Overstone, Sywell, Mears Ashby, Broughton, Great Cransley, Loddington, Thorpe Malsor, Orton, Arthingworth, Clipston, Naseby, Cold Ashby, Sibbertoft, Sulby, Welford, West Haddon, Long Buckby, Whiton, Great Brington, Little Brington, Nobottle, Duston, New Duston, Althorpe, Harlestone, Dallington, Kettering, Rothwell, Desborough, Wellingborough, Pychley, Wilby, Earls Barton, Ecton, Great Billing, Little Houghton, Cgenhoe, Whiston, Great Doddington, Mears Ashby, Hardwick, GReat Harrowden, Orlingbury, Isham, Burton Latimer, Finedon, Kislingbury, Harpole, Upton, Duston, Little Brington, Whilton, Great Brington, Althorpe, LOng Buckby,East Haddon, Ravensthorpe, Wets Haddon, Kelmarsh, Naseby, Harrington, Arthingworth, Clipston, Sulby, Sibbertoft, Welford, Hisbands Bosworth, Great Oxendon, Braybrooke, Loddington, Dingley, Stoke Albany, East Carlton, Cottingham, Great Oakley, Newton, Geddington, Weekly, Rushton, Glendon Hall.
